Folks, here is the regular progress update over the past couple weeks. We are always on the move and in a number of various directions. Therefore, it is logical to divide our report into 2 separate parts:
Trial ended/payment failed new
Finally, we took the time to refactor our current mechanism of handling billing issues.
Previously, if the trial was ended, we were informing the user by email and in 5-10 days (in the case of negligence) his account was locked due to inactivity. If someone accidentally had forgot to do so, he would have emailed us and the problem would have been solved in a couple of hours.