Internal Projects and Tasks Explained

Not all work lives in Asana, Trello, or Jira. Teams spend significant time on internal activities — administrative overhead, team meetings, onboarding, training, R&D, and business development — that never appear in a project management tool. Everhour's internal projects let you capture this time without needing an external integration, so your reports reflect the full picture of how the team's hours are being spent.

This video shows how to create internal projects and tasks directly inside Everhour and use them to account for all the hours your team works — not just the billable client-facing ones.

What's covered in this video

Creating an internal project in Everhour is straightforward. From the Projects section, you click the option to create a new project, choose "Everhour" as the source rather than connecting to an external tool, and give the project a name. You can then add tasks to the project directly within Everhour — giving each task a name, an optional time estimate, and an assignee. Common internal project structures include a single "General" project with tasks for each overhead category, or a more granular setup with separate projects for different internal functions such as "Operations," "Sales & Marketing," "Training," and "R&D." The right structure depends on how much detail your team wants to see in internal time reports.

All internal projects are marked as non-billable by default, which means time logged to them is excluded from invoice calculations and won't accidentally appear on a client bill. However, internal projects still appear in all other parts of Everhour — time reports, the Home dashboard, team workload views, and the Timeline — so managers have a complete picture of how every hour across the business is being used. This is especially valuable for understanding the ratio of billable to non-billable work, which is a key metric for service businesses trying to optimize their capacity utilization.

Internal projects also support time estimates on individual tasks, which lets you budget overhead just as you would a client project. If your team typically spends ten hours per week on internal meetings and administrative tasks, you can set estimates accordingly and track whether actual time is close to that expectation. Deviations are surfaced in reports and in the project detail view, giving management data to have evidence-based conversations about how overhead is being managed. Member access controls on internal projects mean you can restrict who sees and logs time to certain projects — for example, limiting access to a business development project to only the people directly involved.

Key features shown

Internal projects extend Everhour's time tracking capability beyond integration-dependent client work to cover the full spectrum of what your team does each day. Native project and task creation within Everhour means there's no dependency on any external tool — you can have internal projects running within minutes of creating your account. The non-billable project flag ensures that internal overhead never contaminates client reports or invoices. Time estimates on internal tasks allow you to budget and track overhead with the same rigor applied to client projects. Access controls let you segment internal projects so team members only see the projects relevant to their role. Because internal projects appear in all standard reports, managers can easily calculate the true overhead percentage and make informed decisions about team capacity and hiring.