The Everhour Help Scout integration is a website integration — a lightweight way to track time inside any web app using only the Everhour browser extension.
How to enable
- Install the Everhour browser extension (Chrome, Firefox, Safari, Opera, or Edge)
- Click the extension icon → avatar icon → Integrations
- Toggle on Help Scout from the list
Safari: open Help Scout first, then click the extension icon in the toolbar to grant permission.
Firefox: right-click the Everhour icon → "Always allow on help scout.com".
Controls inside Help Scout
Once enabled, a Start Timer and Add Time button will appear on every conversation page inside Help Scout. Click Start to begin tracking — no need to leave Help Scout or open Everhour.
What gets logged
Each time entry appears on your Everhour Time page showing the conversation title and a quick link back to the original conversation page in Help Scout.
Note: Website integration entries are not attached to any specific Everhour project or task by default — they work like time tracked without a task. They appear in timesheets and custom reports, but are not billable until you manually attach the entry to a task in one of your connected projects.
