How to Make a Restaurant Employee Schedule: Essential Steps to Success

Maria Kharlantseva, February 19, 2024
how to make a restaurant employee schedule: essential steps to success

Creating an effective restaurant employee schedule is crucial for ensuring smooth operations and optimal staffing levels. In this guide, we’ll explore the ins and outs of restaurant employee scheduling, offering practical tips and strategies to streamline the process. Whether you’re new to scheduling restaurants or looking to improve your current practices, we’ll cover everything you need to know to create a restaurant employee schedule that meets the needs of your business and staff. From balancing shifts and managing employee availability to leveraging scheduling software, we’ll delve into the best practices for restaurant staff scheduling. So let’s dive in and learn how to make a restaurant employee schedule that works for everyone.

How Can Restaurant Staff Schedule Help Your Business

A well-crafted restaurant staff schedule can significantly benefit your business in several ways:

💼 Optimized staffing levels: Carefully planned restaurant schedules ensure that you have the right number of employees working during peak hours, helping to prevent understaffing or overstaffing situations.

📈 Improved efficiency: By assigning roles and responsibilities in advance, you can streamline operations and reduce downtime, leading to smoother service and faster turnover. 

😊 Enhanced customer experience: With the right schedule for restaurant staff in place at the right times, you can provide better service to your customers, resulting in higher satisfaction levels and increased repeat business.

💰 Cost savings: Effective scheduling for restaurants can help control labor costs by avoiding unnecessary overtime and ensuring that labor resources are utilized efficiently.

👩‍💼 Employee satisfaction: A fair and transparent scheduling process can boost employee morale and engagement, leading to lower turnover rates and higher productivity levels among your staff.

Overall, investing time and effort into creating and managing your restaurant schedule can yield significant benefits for your business, both operationally and financially.


Shifts by Everhour provides an intuitive solution for managing employee schedules with ease. From flexible scheduling options to mobile accessibility, it’s the ideal solution for optimizing workforce management in any industry.


How to Build a Restaurant Employee Schedule

Building a restaurant employee schedule requires careful planning and consideration to ensure optimal staffing levels and smooth operations. Here are some steps to help you create an effective schedule:

1. Assess your needs

Begin by evaluating your restaurant’s busy periods, slow times, and specific staffing requirements for each shift. Consider factors such as peak dining hours, special events, and seasonal fluctuations in business.

2. Gather employee availability

Collect availability information from your staff, including their preferred working hours, days off, and any scheduling constraints they may have. Use this information as a basis for building your schedule.

3. Create a staffing matrix

Develop a staffing matrix or template that outlines the required positions and number of employees needed for each shift. This will serve as a guide for scheduling and ensure that you have adequate coverage throughout the week.

4. Use scheduling software

Consider using restaurant staffing schedule software or apps to streamline the scheduling process. These tools can help you track employee availability, automate shift assignments, and communicate schedule changes more efficiently.

5. Balance employee preferences

While creating the schedule, try to accommodate employee preferences and requests as much as possible. This can help improve morale and reduce turnover by demonstrating that you value your staff’s needs and preferences.

6. Factor in labor laws and regulations

Familiarize yourself with labor laws and regulations governing employee scheduling, such as maximum hours worked, mandatory breaks, and overtime pay requirements. Ensure that your schedule complies with these regulations to avoid legal issues.

7. Communicate the schedule

Once the schedule is finalized, communicate it to your staff in advance. Provide clear instructions on how employees can access their schedules, and be responsive to any scheduling conflicts or requests for changes.

8. Monitor and adjust

Continuously monitor your restaurant’s staffing needs and performance to identify any scheduling issues or areas for improvement. Be open to feedback from your staff and be willing to adjust the schedule as needed to address any concerns or challenges that arise.

By following these steps and taking a proactive approach to how to schedule restaurants, you can build a restaurant employee schedule that meets the needs of your business while also ensuring a positive experience for your staff.


Best Tips for Scheduling Employees

1. Prioritize cross-training

Cross-training your staff in different roles and responsibilities can provide flexibility in scheduling and ensure smooth operations during busy periods or unexpected staffing shortages. Encourage employees to learn multiple tasks, such as serving, hosting, and cooking, to enhance their skills and adaptability.

2. Implement rotating shifts

Rotate shifts among your employees to distribute workload fairly and prevent burnout. Avoid assigning the same employees to undesirable shifts consistently and provide opportunities for all staff members to work during peak hours.

3. Utilize predictive scheduling

Consider implementing predictive scheduling practices to forecast staffing needs based on historical data, sales trends, and other relevant factors. Predictive scheduling can help you optimize labor costs, minimize overstaffing or understaffing, and improve overall scheduling efficiency.

4. Offer incentives for flexible scheduling

Encourage employees to volunteer for flexible scheduling options, such as split shifts, by offering incentives such as additional pay, extra breaks, or preferred scheduling for special events or holidays. Flexible scheduling can help you accommodate fluctuating demand while rewarding employees for their flexibility.

5. Streamline communication channels

Establish clear and efficient communication channels for scheduling-related communication, such as shift swaps, time-off requests, and schedule updates. Utilize scheduling software, messaging apps, or a dedicated scheduling hotline to facilitate communication and ensure that employees can easily access and respond to scheduling-related information.


What to Look for in Restaurant Scheduling Software

🎨 Ease of use: Choose a restaurant staff scheduler with an intuitive interface that is easy for both managers and employees to navigate. Look for features such as drag-and-drop scheduling, customizable templates, and mobile accessibility for on-the-go scheduling.

🤝 Employee management features: Opt for restaurant shift scheduling software that allows you to manage employee availability, time-off requests, and shift swaps efficiently. Features like automatic notifications, shift reminders, and self-service options empower employees to manage their schedules effectively.

📊 Shift coverage and labor forecasting: Select software that offers labor forecasting and scheduling optimization tools to ensure adequate shift coverage based on demand and anticipated sales. Look for features such as predictive scheduling, labor cost tracking, and real-time data analytics to optimize staffing levels and minimize labor costs.

💳 Integration with Point of Sale (POS) Systems: Choose restaurant shifts scheduling software that integrates seamlessly with your restaurant’s POS system to streamline payroll processing, track employee hours worked, and generate accurate labor cost reports. Integration with other business tools such as payroll software, time clock systems, and employee performance metrics can also enhance efficiency and data accuracy.

📜 Compliance and regulatory features: Ensure that the scheduling software complies with labor laws and regulations, including minimum wage laws, overtime rules, and scheduling mandates such as predictive scheduling laws. Look for features such as compliance alerts, labor law updates, and built-in reporting tools to help you stay compliant and avoid costly penalties.

🚀 Scalability and customization: Select software that can scale with your restaurant as it grows and evolves. Look for customizable features such as flexible scheduling templates, multi-location support, and role-based permissions to adapt to your restaurant’s changing needs and organizational structure.

🛠️ Support and training: Choose a software provider that offers comprehensive customer support, training resources, and ongoing updates to ensure that you get the most out of your scheduling software investment. Look for options such as live chat support, help center documentation, and user forums to troubleshoot issues and get assistance when needed.


How Can Shifts by Everhour Help with Restaurant Scheduling?

Shifts by Everhour is an example of restaurant schedule software that offers comprehensive shift management capabilities to streamline restaurant scheduling processes and ensure optimal workforce restaurant management. Here’s how Shifts by Everhour can help with shift management in restaurants:

Efficient shift creation

With Shifts by Everhour, managers can easily create and customize shifts based on restaurant needs, including assigning specific roles, shift durations, and start/end times. This ensures that shifts are tailored to meet operational requirements and staffing levels.

shift bidding: how to use it & hidden benefits

Shift assignment and distribution

Shifts by Everhour allows managers to assign shifts to employees directly within the app. Managers can easily distribute shifts based on employee availability, skills, and preferences, ensuring equitable distribution of workloads and minimizing scheduling conflicts.

Shift swapping and availability management

Employees can use Shifts by Everhour to request shift swaps or indicate their availability for upcoming shifts. Managers are notified of these requests and can quickly approve or decline them, streamlining the shift management process and ensuring that schedules are adjusted to accommodate employee needs.

introducing the availability feature

Real-time shift updates

Shifts by Everhour is a restaurant scheduler that provides real-time visibility into shift schedules, allowing managers to monitor employee attendance, track shift changes, and make adjustments as needed. This ensures that managers have up-to-date information on shift coverage and can address any scheduling issues promptly.

Shift reminders and notifications

Shifts by Everhour sends automated reminders and notifications to employees about upcoming shifts, ensuring that they are aware of their scheduled shifts and arrive on time. This helps minimize absenteeism and ensures that shifts are adequately staffed to meet operational demands.

Mobile clock-in/out

Shifts by Everhour offers mobile clock-in/out functionality, allowing retail employees to conveniently record their work hours using their smartphones or tablets. This feature provides flexibility for staff members to clock in and out from any location, whether they’re on the sales floor, in the warehouse, or on break. Real-time updates on employee attendance enable managers to efficiently monitor and make timely scheduling adjustments.

work schedule maker: boosting efficiency and organization

Ready to streamline your restaurant shift management? Try Shifts by Everhour today, learn when and how to manage restaurants, and take your scheduling to the next level! 


FAQ Section

1. What is restaurant scheduling?

Restaurant scheduling involves creating and managing employee work schedules to ensure adequate staffing coverage while optimizing productivity and efficiency.

2. Why is restaurant scheduling important?

Effective restaurant scheduling is crucial for ensuring smooth operations, minimizing labor costs, and delivering excellent customer service. It helps managers allocate resources efficiently, manage labor expenses, and maintain compliance with labor laws and regulations.

3. What challenges do restaurant managers face when scheduling employees?

Restaurant managers often face challenges such as managing fluctuating demand, accommodating employee availability and preferences, minimizing labor costs, and complying with labor laws and regulations. Additionally, unexpected events such as employee call-outs or last-minute schedule changes can further complicate the scheduling process.

4. What are some best practices for restaurant scheduling?

Best practices for restaurant scheduling include forecasting labor needs based on historical data and sales projections, creating flexible schedules that accommodate employee preferences and availability, using scheduling software to streamline the process, communicating effectively with staff about schedules and expectations, and regularly reviewing and adjusting schedules based on feedback and performance.

5. How can restaurant scheduling software help streamline the scheduling process?

Restaurant scheduling software automates many aspects of the scheduling process, including employee availability management, shift assignment, time-off requests, and labor forecasting. It provides managers with tools to create optimized schedules quickly, track labor costs and compliance, and communicate effectively with staff. Additionally, scheduling software can integrate with other restaurant management systems such as POS systems and payroll software, further streamlining operations.


Conclusion

In conclusion, effective restaurant scheduling is essential for optimizing operations and delivering exceptional customer experiences. With the right tools and strategies in place, restaurant managers can overcome scheduling challenges and maximize efficiency. Shifts by Everhour emerges as the optimal solution, offering intuitive features, robust shift management capabilities, and seamless integration possibilities. Empower your restaurant with Shifts to streamline scheduling processes and elevate your business to new heights of success.

Maria Kharlantseva

Maria is a proud content guardian with experience working for international teams and projects of different complexities. Maria has a passion for fantasy novels, music, black-and-white films, and nitpicking (because there is always room for improvement!).