Managing deliveries isnβt just about getting packages from point A to point B β itβs about timing, coordination, and keeping customers informed. As delivery volumes grow and expectations rise, even small delays or mismatched routes can impact efficiency and client satisfaction. Thatβs where delivery scheduling software comes in. These tools help businesses organize driver shifts, plan routes, track vehicles in real time, and adjust quickly when orders change. In this article, we break down what matters most in delivery scheduling and review the top software options to help you choose the right fit for your team β including Shifts by Everhour for those who want a simple, reliable solution.
π Why Delivery Scheduling Is Challenging
Managing deliveries involves more than just assigning orders to drivers. Businesses face multiple obstacles that can disrupt schedules and affect customer satisfaction. Common challenges include:
- π Coordinating multiple drivers and vehicles β Ensuring every driver is on the right route at the right time is difficult, especially when schedules overlap or change.
- β± Handling time-sensitive orders and last-minute changes β Customers expect precise delivery windows, and any sudden changes can throw off the entire plan.
- β Avoiding missed deliveries and delays β Traffic, wrong addresses, or unforeseen circumstances increase the risk of late deliveries and dissatisfied customers.
- π Managing customer expectations and communication β Providing accurate ETAs and timely updates requires clear communication channels and constant monitoring.
π Key Features to Look For In Delivery Scheduling Software
Not all delivery scheduling tools are created equal. The right features help your team stay organized, avoid delays, and keep customers happy. Look for these essentials:
- πΊ Route optimization and GPS tracking: Automatically plan the most efficient routes and track drivers in real time to save time and fuel.
- π₯ Driver assignment and shift management: Easily assign drivers to shifts, manage availability, and adjust schedules when needed.
- π Real-time updates and notifications: Keep drivers and customers informed with instant alerts about delays, changes, or completed deliveries.
- π Reporting and analytics: Monitor delivery performance, track key metrics, and identify areas for improvement.
- π± Mobile access for drivers: Give drivers the tools they need on the go with a mobile-friendly app for navigation, updates, and communication.
β Top Delivery Scheduling Software Tools
| Tool | Short description | Key features | Pricing |
|---|---|---|---|
| Shifts by Everhour | Streamlines route planning, shift management, and driver tracking for delivery teams. | Route optimization, shift management, real-time updates, reporting | Starts free, paid plans available |
| OnTime Delivery | Helps businesses manage deliveries, routes, and customer notifications in real time. | GPS tracking, automated routing, mobile access | Paid plans from $29/month |
| TrackβPOD | Cloud-based delivery management software with proof of delivery and driver app. | Route optimization, digital signatures, real-time tracking | Paid plans from $20/month |
| Tookan | A powerful delivery management platform and a well-known alternative to GetSwift. | Automated task assignment, route optimization, realβtime tracking | Plans from ~US$15β49/month depending on scale. |
| Routific | Optimizes routes for small to medium delivery operations. | Route planning, driver tracking, analytics | Paid plans from $39/month |
| Circuit for Teams | Focuses on efficient multi-stop routing and team delivery efficiency. | Route optimization, mobile app, team management | Paid plans from $30/month |
π Tool highlights
Shifts by Everhour
- Strong route planning β Helps teams build efficient delivery routes quickly.
- Advanced shift management β Ideal for handling driver schedules and availability.
- Real-time updates β Keeps teams and customers informed about delays or changes.
OnTime Delivery
- Accurate GPS tracking β Lets dispatchers follow vehicle locations live.
- Automated routing β Reduces manual planning time for busy teams.
- Customer notifications β Sends delivery alerts and updates.
Track-POD
- Digital proof of delivery β Collect signatures, photos, and notes in one place.
- Driver-friendly mobile app β Helps drivers follow routes and report progress.
- Smart route optimization β Improves efficiency for multi-stop deliveries.
Tookan
- Automated dispatch β Assigns orders to the closest available drivers.
- Route optimization β Plans the most efficient multi-stop routes.
- Real-time tracking β Monitor driver locations and adjust schedules on the fly.
Routific
- Fast route planning β Designed for quick route building with minimal setup.
- Driver tracking β Shows real-time locations for all drivers.
- Cost-saving analytics β Helps reduce fuel and route inefficiencies.
Circuit for Teams
- Optimized multi-stop routing β Reduces drive time for complex routes.
- Simple driver app β Easy to onboard and use.
- Team management tools β Assign tasks, track progress, and coordinate drivers.
π How Shifts by Everhour Supports Delivery Teams
Shifts by Everhour brings all delivery-related tasks into one place so teams can plan routes, assign drivers, and manage schedules without confusion or last-minute chaos. Itβs built for teams that need structure, clarity, and fast coordination every day.
What it helps you do
- πΊ Plan efficient routes β Build clear delivery paths so drivers spend less time navigating and more time completing orders.
- π Assign and track shifts β See whoβs available, prevent overlaps, and adjust schedules as new orders come in.

- π€ Manage drivers with clarity β Know whoβs on duty, whoβs free, and who can take urgent deliveries.
- β‘ Send real-time updates β Push instant changes to routes or shifts without messy group chats.
- π’ Keep communication organized β Centralize all updates so dispatchers and drivers stay aligned.

Why teams benefit
- β± Fewer delays because planning is based on real-time data.
- π Better route coverage with smarter assignment tools.
- π Smoother coordination across dispatch, drivers, and support teams.
- π§Ύ Less manual work thanks to smart automation.
β οΈ Potential Pitfalls to Avoid
Even with the best delivery scheduling tools, teams can run into problems if common mistakes arenβt avoided. Keep these pitfalls in mind:
- π« Overbooking drivers or routes β Assigning too many deliveries can lead to delays, mistakes, and driver burnout.
- β Ignoring real-time updates β Failing to adjust schedules when conditions change can cause missed deliveries.
- π Skipping reporting and performance tracking β Without monitoring metrics, itβs hard to identify inefficiencies and improve operations.
- π Poor communication β Disorganized updates between dispatchers, drivers, and customers create confusion.
- β° Inflexible scheduling β Not accounting for traffic, weather, or last-minute orders can disrupt the entire day.
β FAQ: Delivery Scheduling Software
What is delivery scheduling software?
Delivery scheduling software is a tool that helps businesses plan routes, assign drivers, track deliveries, and manage schedules efficiently.
Can it reduce missed deliveries?
Yes. By optimizing routes, sending real-time updates, and tracking driver progress, it helps prevent delays and missed deliveries.
Is it suitable for small businesses?
Absolutely. Many tools, like Shifts by Everhour, offer scalable plans that work for small teams while still providing advanced scheduling features.
How does it help with last-minute changes?
The software allows dispatchers to instantly update schedules and routes, so drivers can adjust quickly without disrupting other deliveries.
Do drivers need a special device or app?
Most modern delivery scheduling tools include mobile apps for drivers, making it easy to access schedules, receive updates, and report progress on the go.
β Conclusion
Delivery scheduling software streamlines operations, reduces delays, and keeps teams and customers on the same page. Choosing the right tool is essential to match your team size, delivery volume, and workflow.
Key takeaways:
- πΊ Efficient route planning saves time and fuel.
- π Smart shift management keeps drivers on track and prevents overlaps.
- β‘ Real-time updates ensure your team can adapt to last-minute changes.
- π Reporting and analytics help identify areas for improvement and boost performance.
For teams looking for a reliable, all-in-one solution, Shifts by Everhour stands out with features like route optimization, shift tracking, and driver management β making it easier to keep deliveries running smoothly and customers happy.