Shifts

Keep your team connected with secure workplace messaging

Stay connected and informed with simple messaging that works where your team does

Team messaging dashboard in Shifts
  • Stay connected with your team

    Connect your team, share updates, and stay aligned without phone numbers or scattered apps

    1-on-1 communication

    Start private conversations with employees directly inside Shifts — no texting, calling, or switching apps needed. Stay organized and professional.

    Private 1:1 messaging in Shifts
    Group chat for teams in Shifts

    Group messaging

    Create group chats for team updates, quick coordination, or department-wide communication. Keep everyone aligned and on the same page.

    Broadcast messaging

    Send announcements to your entire company or department at once. Perfect for sharing important updates, schedule changes, or general notices.

    Broadcast message feature in Shifts
    Instant message notifications in Shifts

    Instant notifications

    Receive real-time notifications for new messages or announcements so no one misses important updates.

    Mobile & desktop apps

    Access conversations anytime from desktop or mobile. Stay connected with your team wherever work happens.

    Messaging available on desktop and mobile in Shifts

    Your questions. Answered!

    Here are the most frequently asked questions. Got others or some ideas? — Contact us!

    Employee scheduling FAQ illustration
    What are the key features of Shifts team messaging?

    Shifts includes private 1:1 messaging, group chats, and broadcast announcements with instant notifications on web and mobile.

    How can Shifts help streamline my team’s communication?

    All work conversations live in one place alongside schedules and time tracking, reducing app-switching and missed messages.

    How has Shifts helped teams improve efficiency?

    Managers send updates once, everyone gets notified, and fewer shifts are missed. Inbox handles swaps and time-off so changes stay organized.

    How does Shifts improve collaboration among team members?

    Use group chats for quick coordination and 1:1 for focused follow-ups. Broadcast announcements keep every employee on the same page.

    How does Shifts handle last-minute availability changes?

    Send a broadcast, notify the whole team instantly, and manage swaps or drops through Inbox so updates are clear and tracked.

    How user-friendly is the interface?

    Simple and intuitive. Most employees start using messaging right away without training — on desktop or mobile.

    Does Shifts support time-off requests or shift trading?

    Yes. Employees can request time off or swap/drop shifts in Inbox; managers review and approve in the same place.

    Is messaging secure and private?

    Yes. No phone numbers required — all chats are account-based. Data is encrypted in transit and at rest.

    What our lovely customers
    are saying

    Shifts completely changed the way we coordinate schedules. The interface is intuitive, and team members picked it up in no time. It’s made planning a breeze.”

    — Sarah

    "Since adopting Shifts, we've eliminated 90% of our scheduling mishaps. It's now the central hub for everything — from shift planning to team communication."

    — Mark

    "We love how Shifts adapts to our workflows. Tracking time, assigning jobs, and managing multiple locations — it all happens in one place now."

    — Emily

    "Shifts has made team coordination dramatically easier. The built-in availability and time-off features let us plan ahead with confidence. We especially value the flexibility to assign jobs and track team performance — it’s helped us cut down overtime and plan smarter. Having everything in one app, from scheduling to task checklists, keeps everyone aligned. Shifts has definitely helped us operate more smoothly and stay focused on what matters."

    — Alex

    "What we love most about Shifts is how it keeps our scheduling organized without overcomplicating things. Assigning shifts, adjusting hours, or reviewing past data — everything is fast and clear. Features like shift notes and built-in task lists ensure our staff knows exactly what to do and when. It helped us identify underused hours and optimize our staffing. It’s a smart, reliable tool that’s now a core part of our team operations."

    — Jennifer

    "Shifts fits right into our daily operations. From assigning roles to tracking attendance, it’s become a tool we rely on every day to keep things running smoothly."

    — Laura

    "Shifts helped us get a clear view of labor costs. It’s easy to spot trends, make adjustments, and plan more efficiently — a must-have for any team."

    — Michael

    “With Shifts, we finally have a reliable way to manage availability. It’s simple, accurate, and makes sure we’re never caught off guard when building the schedule."

    — David