Shifts

Free Retail Scheduling Software for Stores & Teams

Simplify retail staff scheduling, cut errors, and save up to 15 hours each week. Perfect for supermarkets, boutiques, and chain stores — manage shifts, time-off, and availability in one easy platform.

Retail Scheduling Software

What Shifts Retail Scheduling Software Can Do for You

  • Boost Productivity: Replace spreadsheets with automated scheduling for retail staff and managers.
  • Reduce Costs: Cut unnecessary overtime and labor expenses by aligning staffing with store traffic.
  • Improve Customer Experience: Always have the right associates available at peak times.
  • Optimize Coverage: Balance shifts across departments, registers, and floor areas.
  • Increase Employee Satisfaction: Staff see their schedules, swap requests, and time-off approvals in one app.

How Our Shifts App Benefits Your Retail Store

  • Lower Labor Costs: Prevent overstaffing while covering busy hours.
  • Increase Sales Productivity: Staff spend less time on admin and more on serving customers.
  • Improve Outcomes: Right staff, right time — fewer delays and better service.
  • Enhance Engagement: Associates manage schedules and requests from their phone, boosting retention.
  • Reduce Scheduling Errors: Smart rules avoid double bookings and gaps.
  • Boost Efficiency: Centralize scheduling, time-off, and availability in one secure platform.

How Does Retail Scheduling Software Work?

Our retail scheduling solution simplifies workforce management. It allows you to create, manage, and optimize store schedules effortlessly.

Admin Accounts in Retail Scheduling

Admins can quickly create shifts, assign associates, and keep every store aligned. With availability and time-off requests visible in one place, it’s easy to avoid conflicts.

Retail Scheduling Software Admin

  • Organize staff by department, role, or location
  • Build schedules from scratch or copy past templates
  • Prevent conflicts with availability and time-off
  • Add notes to shifts or tasks
  • Use recurrence for weekly schedules

Employee Accounts in Retail Scheduling

Give your team more control without losing oversight. Each employee has their own account to set availability, request time off, and instantly see their schedule.

They can swap shifts, pick up open ones, and stay engaged, while admins retain full visibility.

Retail Scheduling Software Employee

Mobile App for Retail Scheduling

Shifts works wherever your team does. The mobile app lets admins create or edit schedules on the go.

Employees can check shifts, request changes, and receive notifications. Flexibility keeps schedules accurate and reduces last-minute issues.

Retail Scheduling Software Mobile App

Admin Inbox for Retail Scheduling Control

Stay on top of every request with a dedicated admin Inbox. All time-off requests, swaps, and drops appear in one clear view.

Retail Scheduling Software Notifications

Built-In Messaging for Retail Teams

Scheduling and communication finally come together. Shifts includes built-in messaging so you can send direct messages or announcements.

Retail Scheduling Software Messages

Your questions. Answered!

Here are the most frequently asked questions. Got others or some ideas? — Contact us!

faq illustration
What is retail scheduling software and how does it help stores?

Retail scheduling software automates staff scheduling, time-off requests, and shift management for stores. It reduces errors, cuts overtime costs, and ensures the right associates are scheduled at the right time.

Can Shifts handle multiple stores or departments?

Yes. Shifts supports scheduling across locations and departments. You can set recurring patterns, assign roles, and manage coverage across all your stores.

Can I use Shifts data for payroll?

Yes. Shifts provides detailed reports with scheduled hours, worked time, and labor costs. You can export this data to your payroll system.

Is there a mobile app for retail staff?

Yes. Staff can view schedules, clock in/out, request time off, and receive notifications directly on their phone.

How quickly can we set up Shifts for our store?

Most retail teams are up and running within a day. You can quickly add staff, set availability, and start scheduling right away.

Is Shifts free for retail teams?

Yes. You can start using Shifts for free with no credit card required. Paid plans are available for larger teams or advanced features.

Do employees need training to use Shifts?

No. Shifts is designed to be simple and intuitive. Most staff learn it immediately.

Can Shifts work for seasonal staff?

Yes. You can easily schedule seasonal or temporary employees alongside your regular staff.

What kind of support is available?

We provide help resources and responsive customer support so your team can get started without obstacles.

What our early customers are saying?

Here are a few reviews about using Shifts from real customers in
different industries and various sizes.

“Shifts completely changed the way we coordinate schedules. The interface is intuitive, and team members picked it up in no time. It’s made planning a breeze.”

— Sarah

"Since adopting Shifts, we've eliminated 90% of our scheduling mishaps. It's now the central hub for everything — from shift planning to team communication."

— Mark

"We love how Shifts adapts to our workflows. Tracking time, assigning jobs, and managing multiple locations — it all happens in one place now."

— Emily

"Shifts has made team coordination dramatically easier. The built-in availability and time-off features let us plan ahead with confidence. We especially value the flexibility to assign jobs and track team performance — it’s helped us cut down overtime and plan smarter. Having everything in one app, from scheduling to task checklists, keeps everyone aligned. Shifts has definitely helped us operate more smoothly and stay focused on what matters."

— Alex

"What we love most about Shifts is how it keeps our scheduling organized without overcomplicating things. Assigning shifts, adjusting hours, or reviewing past data — everything is fast and clear. Features like shift notes and built-in task lists ensure our staff knows exactly what to do and when. It helped us identify underused hours and optimize our staffing. It’s a smart, reliable tool that’s now a core part of our team operations."

— Jennifer

"Shifts fits right into our daily operations. From assigning roles to tracking attendance, it’s become a tool we rely on every day to keep things running smoothly."

— Laura

"Shifts helped us get a clear view of labor costs. It’s easy to spot trends, make adjustments, and plan more efficiently — a must-have for any team."

— Michael

“With Shifts, we finally have a reliable way to manage availability. It’s simple, accurate, and makes sure we’re never caught off guard when building the schedule."

— David

Start scheduling smarter today

Try Shifts free and see how easy retail staff scheduling can be

  • Built for retail teams of any size
  • Save hours weekly building the schedule
  • Track attendance, breaks and time off
  • Turn any device into a time clock
  • Make your workplace more profitable