Shifts

Free Field Service Scheduling Software for Teams & Contractors

Simplify field service scheduling, reduce errors, and save up to 15 hours each week. Perfect for HVAC, plumbing, electrical, and repair teams — manage shifts, jobs, and availability in one easy platform.

Field Service Scheduling Software

What Shifts Field Service Scheduling Software Can Do for You

  • Boost Productivity: Automate scheduling for technicians across multiple jobs.
  • Reduce Costs: Avoid overtime and unnecessary travel with optimized routes and assignments.
  • Improve Customer Satisfaction: Ensure the right technician is always on site at the right time.
  • Optimize Coverage: Balance workloads across technicians and service areas.
  • Increase Employee Satisfaction: Give staff easy access to schedules, swaps, and time-off approvals.

How Our Shifts App Benefits Your Field Service Business

  • Lower Labor Costs: Prevent overstaffing and reduce overtime.
  • Increase Efficiency: Technicians spend less time on admin and more on serving clients.
  • Improve Service Delivery: Right tech, right time — fewer delays and better results.
  • Enhance Engagement: Crews manage schedules from their phone, boosting retention.
  • Reduce Scheduling Errors: Smart rules prevent double-bookings and gaps.
  • Boost Operational Control: Centralize scheduling, time-off, and availability.

How Does Field Service Scheduling Software Work?

Our solution simplifies field service workforce management. Create, manage, and optimize schedules across jobs, routes, and service areas effortlessly.

Admin Accounts in Field Service Scheduling

Admins can assign technicians, build schedules, and align resources with client appointments. With time-off and availability visible, conflicts are easy to avoid.

Field Service Scheduling Software Admin

  • Organize staff by job type, service area, or role
  • Build schedules quickly or reuse templates
  • Prevent conflicts with availability and time-off
  • Add notes for customer or job instructions
  • Use recurrence for recurring service visits

Employee Accounts in Field Service Scheduling

Empower your field staff with their own accounts. They can set availability, request time off, and instantly see their schedules.

They can swap shifts, pick up open jobs, and stay engaged while admins keep full visibility.

Field Service Scheduling Software Employee

Mobile App for Field Service Scheduling

Shifts works wherever your crews do. The mobile app lets admins edit schedules on the go.

Employees check jobs, request changes, and receive notifications instantly — reducing last-minute issues.

Field Service Scheduling Software Mobile App

Admin Inbox for Scheduling Control

Manage all requests in one view. Time-off, swaps, and drops appear clearly for quick review and approval.

Field Service Scheduling Software Inbox

Built-In Messaging for Field Service Teams

Communication is built in. Shifts lets you message technicians directly or send announcements without external apps.

Field Service Scheduling Software Messages

Your questions. Answered!

Here are the most frequently asked questions. Got others or some ideas? — Contact us!

faq illustration
What is field service scheduling software and how does it help teams?

Field service scheduling software automates technician scheduling, time-off requests, and job management. It saves time, reduces errors, and ensures customer jobs are always covered.

Can Shifts handle multiple service areas or teams?

Yes. Shifts supports scheduling across different service areas, roles, and teams. Manage everything in one platform.

Can I use Shifts data for payroll?

Yes. Shifts provides detailed reports with scheduled hours, worked time, and labor costs. Export easily to your payroll system.

Is there a mobile app for technicians?

Yes. Staff can view schedules, request time off, and receive notifications directly on their phones.

How quickly can we set up Shifts for our service teams?

Most businesses are up and running within a day. Add staff, set availability, and start scheduling right away.

Is Shifts free for field service teams?

Yes. You can start free with no credit card required. Paid plans are available for larger teams or advanced features.

Do technicians need training to use Shifts?

No. Shifts is designed to be intuitive. Most staff learn it immediately.

Can Shifts support contractors and part-time staff?

Yes. You can schedule contractors, part-time, or temporary staff in the same system.

What kind of support is available?

We provide help resources and responsive customer support to ensure your team runs smoothly.

What our early customers are saying?

Here are a few reviews about using Shifts from real customers in
different industries and various sizes.

“Shifts completely changed the way we coordinate schedules. The interface is intuitive, and team members picked it up in no time. It’s made planning a breeze.”

— Sarah

"Since adopting Shifts, we've eliminated 90% of our scheduling mishaps. It's now the central hub for everything — from shift planning to team communication."

— Mark

"We love how Shifts adapts to our workflows. Tracking time, assigning jobs, and managing multiple locations — it all happens in one place now."

— Emily

"Shifts has made team coordination dramatically easier. The built-in availability and time-off features let us plan ahead with confidence. We especially value the flexibility to assign jobs and track team performance — it’s helped us cut down overtime and plan smarter. Having everything in one app, from scheduling to task checklists, keeps everyone aligned. Shifts has definitely helped us operate more smoothly and stay focused on what matters."

— Alex

"What we love most about Shifts is how it keeps our scheduling organized without overcomplicating things. Assigning shifts, adjusting hours, or reviewing past data — everything is fast and clear. Features like shift notes and built-in task lists ensure our staff knows exactly what to do and when. It helped us identify underused hours and optimize our staffing. It’s a smart, reliable tool that’s now a core part of our team operations."

— Jennifer

"Shifts fits right into our daily operations. From assigning roles to tracking attendance, it’s become a tool we rely on every day to keep things running smoothly."

— Laura

"Shifts helped us get a clear view of labor costs. It’s easy to spot trends, make adjustments, and plan more efficiently — a must-have for any team."

— Michael

“With Shifts, we finally have a reliable way to manage availability. It’s simple, accurate, and makes sure we’re never caught off guard when building the schedule."

— David

Start scheduling smarter today

Try Shifts free and see how easy field service scheduling can be

  • Built for field service teams of any size
  • Save hours weekly building schedules
  • Track attendance, breaks, and time off
  • Turn any device into a time clock
  • Keep customers happy with on-time service