Rate setup controls the client total; Everhour keeps Basecamp-tracked work tied to reporting, billing, and invoicing.
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You manage client work in Basecamp and need tracked time to become a defensible amount due. The practical job is to connect project work, to-do details, billable status, and rates so the final billing report explains why the client owes a specific amount.
Basecamp projects, lists, to-dos, assignees, and due dates give the work its operating context. Everhour adds the billing layer through embedded browser controls, then carries Basecamp project names, to-do names, list names, task ID, and task status into reports used for review and invoicing.
A client-billed Basecamp project can use a project rate, member rates, or custom task rates in Everhour. A project rate fits work sold at one blended hourly rate. Member rates fit teams where a designer, developer, and strategist bill at different hourly prices. Custom task rates fit time-and-materials work where one specific to-do needs its own price.
Rate setup also needs a clean non-billable rule. Everhour sets billing status at the project level, then lets a specific to-do inside a billable project stay non-billable. For member-rate projects, setting a member's project rate to 0 makes that person's project time non-billable. That keeps internal coordination visible without pushing it into the client charge.
A good client-facing billing record shows the project, to-do, person, date range, billable time, non-billable time, billable amount, and status of the work. Notes should explain the task in client language, especially when several people touched the same to-do or when a custom task rate changed the normal price.
The common mistake is treating the rate as an invoice-only detail. Rates need to attach before review, so the team can catch non-billable planning calls, wrong member rates, or task-level overrides before the invoice is generated. Everhour supports dated rate changes, which keeps older reports aligned with the rates that applied when the work was performed.
A manual tally is enough when one person needs a quick total for a small project and the client accepts a simple summary. That approach breaks down when several people track time, rates differ by role or task, non-billable work stays visible, and reviewed hours need to move into billing without re-keying.
Everhour gives that workflow a system of record. Team members track against Basecamp to-dos, managers review billable and non-billable totals in reports, time can be priced by project, member, or task rate, and uninvoiced billable time can move into an invoice with non-billable tasks excluded.
This content is for general information only, may not be fully up to date, and is provided without any warranty or liability.
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Billing rates should attach through the client billing rule in Everhour: project rate for one shared hourly price, member rates for role-based pricing, or custom task rates for specific time-and-materials work. Basecamp supplies the project and to-do context, while Everhour keeps the selected rate structure available for billable reports and invoice amounts.
Yes. Everhour sets billing status at the project level, then allows specific tasks inside a billable project to be marked non-billable. That structure keeps internal work, client communication, and delivery time in the same project record while excluding selected to-dos from billable totals.
The fastest error is applying the wrong rate scope. A blended project rate will overstate or understate work when the client contract prices people differently. Member rates solve role-based pricing, while custom task rates handle specific to-dos that need a different price from the project default.
Yes. Non-billable time should stay visible in internal billing reports because it explains delivery cost, margin, and client effort that does not become revenue. A client-facing version can hide or summarize non-billable work, but the manager reviewing profitability needs both billable time and non-billable time.
Dated rate changes protect historical billing. Everhour can apply a new rate from a chosen date, so older work keeps the rate that applied when the time was tracked. That matters when a contract renews mid-project or a team member moves to a new billable rate.
Everhour Reporting lets admins build reports with 45+ columns, grouping, filters, date ranges, and exports. For Basecamp billing, a report can show project, to-do, member, billable time, non-billable time, billable amount, cost, invoice status, and profit details before client billing.
Everhour Billing & Invoicing lets users select uninvoiced time and expenses, preview the breakdown, and generate an invoice. Invoice amounts come from billable time, project or member rates, and billable expenses, while non-billable work is excluded from the client charge.
Review Basecamp work with Everhour reports, confirm billable amounts by rate, then move uninvoiced billable time toward invoicing with fewer manual billing corrections.
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