Operations teams need hours tied to to-dos, rates, and approvals; Everhour keeps that workflow inside Basecamp projects.
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One click and you're timing. Start a timer, add an entry, edit the details. This is exactly how it feels in Everhour.
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Operations work usually starts as a Basecamp to-do, with a title, notes, assignee, due date, subtasks, and a place inside a list. The useful output ties the time record to that exact to-do and keeps project-level totals from swallowing the operational context. Keep the entry close to the request so review later shows which work consumed the hours.
Everhour places timer and manual-entry controls in Basecamp through its browser extension, so the person doing the work can log from the browser-based workspace. Basecamp report fields in Everhour include project, to-do, list, task ID, and task status. That structure gives operations managers totals by to-do without asking people to rebuild context at the end of the week.
Use a timer for focused work with a clear beginning and end, such as updating an onboarding checklist, cleaning imported data, or completing a vendor follow-up. The running timer captures the actual duration while the person stays on the to-do. Stop it when the task stops. Paused work belongs in a new entry or a corrected duration, so the record matches time actually spent on that operational item.
Use manual entry after meetings, batch work, travel blocks, or support interruptions where a timer would split the day into noise. The entry still needs the correct Basecamp to-do, project, date, duration, and a comment when extra context is needed. Operations teams should reserve vague comments such as `admin` or `follow-up` for personal reminders; review-ready records name the process, client, shipment, vendor, or internal request that produced the work.
Operations work often mixes client-facing service, internal coordination, rework, and management cleanup inside the same Basecamp project. A usable workflow sets the normal billing treatment at the project level, then handles exceptions at the task level when specific work should stay non-billable. That keeps reports from relying on free-text notes to decide whether time belongs in a client invoice, an internal cost review, or a margin report.
Rates need the same discipline. Internal labor cost and client-facing billable rates answer different questions, so operations reports should keep them separate. Per-person defaults fit standard staffing cost, and per-project overrides fit client contracts, internal initiatives, or project-specific pricing. Dated rate changes protect earlier reports from being recalculated under the new rate, which matters when an operational team compares current work with older periods.
A one-off time log is enough for a short internal cleanup, a solo operations project, or a quick estimate where nobody needs approval history. It breaks down once several people log against the same Basecamp work, billing rules differ by project, or managers need to compare tracked time with budgets, costs, and invoicing status. At that point, the time record needs a managed review path.
Everhour turns Basecamp to-do time into a durable operations record by routing entries through approvals, locked periods, reports, and billing or payroll review. Managers can review submitted time, reject or partially approve entries that need correction, and protect approved periods from later edits. The handoff becomes cleaner because the hours, project context, and rate setup travel together into reporting and invoicing workflows.
This content is for general information only, may not be fully up to date, and is provided without any warranty or liability.
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Attach the entry to the smallest to-do that produced the work. A project-level total hides whether time went to setup, coordination, rework, vendor handling, or client service. Keep the Basecamp project, list, to-do, date, duration, and short comment together so a manager can review totals by operational request.
Manual entries fit completed work that already happened: meetings, travel, batch updates, support interruptions, and end-of-day cleanup. The worker should enter the actual date and duration, then add a comment precise enough for review. Timer-based and manual entries should follow the same naming standard so weekly reports stay comparable.
Use the to-do that the schedule item or message supports. A meeting about a vendor rollout belongs on the rollout to-do, and follow-up from a message belongs on the action item it created. If no to-do exists, create one before logging the work so the time keeps project, list, and task context.
Defensible reports need consistent task context and clean entry details. The minimum record is project, list, to-do, person, date, duration, and a useful comment when the title needs context. Billing treatment should come from project and task setup, so reviewers do not read every comment to separate invoiceable work from internal operations cost.
Most mistakes start before time is logged. Teams leave a project under the wrong billing treatment, use one rate for every role, or let task exceptions live in comments. Set project billing status, member or project rates, and task-level exceptions first; then the timesheet carries usable financial context without manual cleanup.
Everhour separates internal cost rates from client-facing billable rates, with per-person defaults and per-project overrides. Operations leads can price Basecamp work by project, member, or task, and dated rate changes preserve older report calculations when a contract, role, or staffing cost changes midstream.
Everhour Timesheets let users submit weekly project hours or working hours, then managers approve, reject, or partially approve entries. Submitted time is locked unless withdrawn or rejected, and approved time stays locked for regular members, which protects the record before reports, invoices, or payroll checks use it.
Connect Basecamp work to Everhour, set cost and billable rates, and review approved hours by project, member, or task before reports, invoices, and payroll checks use Everhour's cost-aware time data.
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