Everhour turns tracked billable work into invoices, while Indonesian PPN rules require accurate PKP and Faktur Pajak details.
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Indonesian invoicing starts with the business relationship: a commercial invoice asks the client to pay, while a Faktur Pajak documents PPN for taxable goods or taxable services. A Pengusaha Kena Pajak, or PKP, must issue a Faktur Pajak for taxable supplies. Non-PKP persons or entities are prohibited from issuing a tax invoice, so the sender's tax status determines the document you prepare.
Use rupiah amounts, clear service descriptions, and client-ready payment terms on every invoice. For taxable transactions by a PKP, the tax invoice must support the PPN calculation and match the taxable base. Indonesia's VAT Law as amended by the Harmonized Tax Law sets the PPN rate at 12% starting no later than January 1, 2025, while qualifying exports use a 0% PPN rate.
A Faktur Pajak must include the seller's name, address, and NPWP for the party supplying taxable goods or services. It must also identify the buyer or service recipient with name, address, and NPWP, NIK for Indonesian individuals, passport number for foreign individuals, or name and address for certain foreign bodies or non-tax subjects.
Line items need enough detail for tax review and client approval. Include the type of goods or services, selling price or compensation, any discount, PPN collected, luxury-goods sales tax collected where applicable, invoice code, serial number, issue date, and the authorized signer's name and signature. A service line such as "Implementation support, 12 hours, Rp450,000 per hour" gives the buyer a clear basis for both payment and tax treatment.
A Faktur Pajak must be made at the time of taxable goods or services supply, when payment is received before supply, when a term or milestone payment is received for partial work, or another time set by Ministry of Finance rules. That timing matters for deposits, phased projects, and retainers because the invoice date must follow the taxable event, not the internal billing routine.
A PKP may issue one consolidated Faktur Pajak for all supplies to the same buyer or service recipient during one calendar month. That consolidated document must be made no later than the end of that month. This option suits recurring services, monthly retainers, and project teams that need one client-facing bill instead of separate documents for every delivery.
A free invoice works for a single client bill when you already know the amounts, tax status, buyer details, and timing. It also works when a bookkeeper only needs a clean commercial invoice before preparing the formal tax invoice through Indonesia's Directorate General of Taxes e-Faktur system for PKP users.
A managed workflow matters when billable time, expenses, rates, client terms, and invoice status need one record. Everhour Billing & Invoicing converts tracked billable time and expenses into invoices, calculates invoice amounts from rates while excluding non-billable tasks, and supports client settings and invoice customization. The tax review still belongs in the Indonesian invoicing process, but the billable work no longer needs manual reconstruction.
This content is for general information only, may not be fully up to date, and is provided without any warranty or liability.
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Indonesia uses Pajak Pertambahan Nilai, commonly abbreviated PPN and equivalent to VAT, for taxable goods and taxable services. A PKP issues the Faktur Pajak for taxable supplies. Use the Indonesian label in the tax section instead of importing American sales-tax wording or a generic VAT label without the local term.
Only a taxable entrepreneur, or Pengusaha Kena Pajak, must issue a Faktur Pajak for taxable goods or taxable services. Non-PKP persons or entities are prohibited from issuing a tax invoice. A non-PKP business can still send a commercial invoice for payment, but it must not present that document as a Faktur Pajak.
A Faktur Pajak must identify the buyer or service recipient with name, address, and NPWP. For Indonesian individuals, it can use NIK where applicable. For foreign individuals, it can use a passport number. Certain foreign bodies or non-tax subjects can be shown with name and address under the stated rules.
A PKP may issue one consolidated Faktur Pajak for all supplies to the same buyer or service recipient during one calendar month. The document must be made no later than the end of that month. This works for recurring services, but the seller still needs accurate line items, dates, and taxable amounts behind the summary.
The common mistake is mixing a commercial invoice with a Faktur Pajak. A payment invoice can show the client what to pay, but a Faktur Pajak needs the PKP status, NPWP or other required buyer identifier, PPN amount, invoice code, serial number, issue date, and authorized signer. Missing tax fields force accounting cleanup.
Everhour Billing & Invoicing converts tracked billable time and expenses into invoices, calculates invoice amounts from rates while excluding non-billable tasks, and supports client settings such as contacts, taxes, discounts, and payment terms. Invoices can be exported to QuickBooks Online, Xero, or FreshBooks, with status, number, issue date, and amount syncing back to Everhour.
Track approved hours, rates, and expenses before billing starts. Everhour converts billable work into invoice drafts and keeps invoice status connected to project reporting.
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