Everhour embeds time tracking in Basecamp to-dos so IT teams can review hours before billing or payroll.
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One click and you're timing. Start a timer, add an entry, edit the details. This is exactly how it feels in Everhour.
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A useful Basecamp time record starts where the work is assigned. The to-do carries the task title, notes, assignee, subtasks, due date or date range, and completion status. Time should stay attached to that work item, so a server patch, access request, bug fix, or maintenance task does not become a loose note in a weekly timesheet.
For IT companies, the practical goal is clean traceability. A technician starts a timer or adds time on the relevant Basecamp to-do, then the entry keeps the project, list, to-do, date, hours worked, person, and optional notes together. That context lets a reviewer see whether the time belongs to client support, internal infrastructure, implementation work, or follow-up after completion.
A live timer works best for focused work with a clear start and stop, such as configuring a device, resolving a ticket, or completing a scoped implementation task. The timer reduces guesswork because the entry follows the actual working session. A note can name the outcome, such as "applied security patch and verified restart," instead of repeating the to-do title.
Manual entry fits after-the-fact cleanup, short interruptions, meetings, and work completed away from the browser. The entry should preserve date, hours worked, person, and optional notes tied to the Basecamp to-do. IT teams should avoid end-of-week bulk entries because they blur separate client requests, hide rework, and make billing review slower.
Billable treatment should follow the project and task setup, not a casual note typed after the work is done. In Everhour, admins set Basecamp projects as billable, fixed fee, or non-billable, and specific tasks can be marked non-billable or assigned custom rates. That setup matters when one client project includes paid implementation work and internal account management.
A good IT time workflow separates chargeable service from internal work before reporting starts. Client onboarding, troubleshooting, and approved maintenance usually need client-ready notes. Internal documentation, training, or non-billable escalation still belongs in the record, but it should not inflate billable totals. Clear setup keeps invoice review focused on whether the work was approved and correctly categorized.
A one-off time log is enough for a small job when one person needs a quick record of hours on a Basecamp to-do. It works for a short support request, a single maintenance task, or a simple client recap. The limit appears when several people add time, managers need approvals, or billing depends on locked records.
A managed workflow gives IT companies a durable record. Everhour Timesheets collect weekly project hours and working hours by person, then managers can approve, reject, partially approve, and lock submitted time before billing or payroll review. Basecamp projects and to-dos stay connected to reports, while approvals reduce late edits and unclear handoffs.
This content is for general information only, may not be fully up to date, and is provided without any warranty or liability.
High Performer
G2
Summer 2026
Best Ease Of Use
Capterra
Summer 2026
Rated in the top time trackers across G2, Capterra, and TrustRadius — with consistent praise for ease of use, integrations, and support.
IT time notes are optional, but they make review faster when they describe the completed technical action, affected system, and outcome. A useful note says "updated firewall rule and tested VPN access," not "worked on network." The entry should stay tied to the Basecamp to-do so the reviewer can connect the hours to the assigned request, project, list, and task status.
Separate entries are best when tasks belong to different clients, projects, or billing categories. Combined time works only when the work supports the same Basecamp to-do and the same billable treatment. Mixing unrelated support requests into one entry creates weak reporting because the reviewer cannot tell which client, system, or task consumed the time.
Schedule items and message threads can describe the work, but Everhour's documented Basecamp reporting centers on projects, lists, and to-dos. The clean path is to create or use the relevant Basecamp to-do, then attach the time entry there. That keeps project, to-do, list, task ID, and task status available for reporting.
The most common mistake is logging broad blocks of time without the specific Basecamp to-do that caused the work. "Client support, 6 hours" gives accounting very little to review. Entries tied to individual to-dos show who worked, the date, the hours worked, the task context, and whether the work belongs in billable or non-billable totals.
Approvals create a review step before time feeds billing, payroll review, or management reports. Team members submit time, and managers approve, reject, or partially approve entries when corrections are needed. Locked approved time protects the record from regular-member edits, which matters when invoices or payroll checks rely on the same submitted hours.
Everhour Timesheets collect weekly project hours and working hours by person, then managers can approve, reject, partially approve, and lock time before billing or payroll review. That workflow gives IT companies a controlled review step after technicians track time on Basecamp to-dos.
Everhour lets admins configure Basecamp projects as billable, fixed fee, or non-billable, with task-level non-billable settings and custom task rates. Those controls keep chargeable client work separate from internal IT activity in reports before invoice review starts.
Track Basecamp to-do time with Everhour Timesheets, then approve, reject, partially approve, and lock weekly hours before they feed client billing or payroll review.
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