Everhour applies project and member rates, plus custom task rates for time-and-materials ClickUp work.
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Client work in ClickUp needs a billing decision before the invoice is drafted: which hours count, which work stays non-billable, which rate applies, and which records support the amount owed. A clean setup separates internal work from chargeable work without hiding either category from review.
The task record should show the person, duration, date and time range, billable status, description, and tags when those details are needed for review. Those fields make the billing trail easier to explain because the rate is attached to actual work, not a loose month-end estimate. Owners and admins can add time for others when entries need correction.
Client billing works best when the rate rule matches the contract. A single project rate fits uniform work. Member rates fit teams where a partner, designer, analyst, and assistant bill at different prices. Custom task rates fit time-and-materials projects where specific task categories need their own pricing.
Keep internal cost separate from the client-facing billable rate. Cost rates show what the work costs the business. Billable rates show what the client is charged. Everhour can compare revenue and cost to show project profitability, and only admins can see money-related billable and cost information. Rate changes also need an effective date so older work keeps the rate that applied when it was performed.
Billable and non-billable time should both stay visible. Client calls, revisions, and approved production work may be billable under the agreement. Internal planning, sales follow-up, or correction work may stay non-billable. Hiding non-billable time makes utilization and margin look cleaner than reality, and it removes context when a client asks why an invoice total changed.
The common mistake is treating a billable flag as the whole billing policy. The flag only says whether the entry should be charged. The rate rule says how much. The description and task context explain why. A defensible billing record needs all three: billable status, rate basis, and work detail tied to the task.
A one-off tally is enough for a small invoice with a few tasks, one rate, and no reimbursable expenses. It breaks down when multiple people, dated rate changes, task-level exceptions, approval steps, or client expenses enter the month-end review. At that point, billing needs a durable record, not a spreadsheet rebuilt from memory.
Everhour adds the managed layer: tracked ClickUp work flows into Everhour reports, project and member rates price approved billable hours, and custom task rates handle time-and-materials exceptions. Expenses can sit beside time with receipts, unit-based categories, budget inclusion controls, invoice integration, and expense reporting, so billing records do not require re-keyed task totals.
This content is for general information only, may not be fully up to date, and is provided without any warranty or liability.
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Assign project or member rates for most client agreements. Use custom task rates when the work is billed as a time-and-materials project and specific task categories need different pricing. The time record still needs billable status, duration, date, person, and work detail so the invoice amount traces back to the task.
Yes. Non-billable time belongs in the review because it explains project effort, margin, and client service load. Keep it excluded from client charges, but leave it available in reports. Removing it from the record makes profitability review weaker and makes it harder to explain why a client consumed more capacity than the invoice shows.
The strongest detail is a consistent link between the rate rule and the work record. Each billed entry should show who did the work, when it happened, how long it took, whether it was billable, and a description specific enough for client review. A generic note such as "project work" creates avoidable questions.
Apply the new rate from the date the change takes effect and keep earlier work priced at the old rate. This preserves the original calculation for completed work and avoids retroactive invoice changes unless the contract says otherwise. The billing review should show which entries fall before and after the rate change date.
Yes, when the client agreement allows reimbursable or billable expenses. Review expenses beside billable time so the invoice reflects the full amount owed and the project margin includes labor and non-labor costs. Receipts, category, quantity, and amount matter because expense lines need the same audit trail as time lines.
Everhour Expenses tracks project costs alongside billable work, including receipt images or PDFs, unit-based expense categories, and expense reports by project, client, member, category, date range, and billable status. Billable expenses can flow into invoices with time so reimbursement and client charges stay connected.
Everhour supports billable and cost rates, including project rates, member rates, and custom task rates for time-and-materials work. Approved billable hours can feed invoice amounts while non-billable tasks stay out of client charges, giving the billing review a clearer path from tracked task time to invoice total.
Track ClickUp work in Everhour, price approved billable hours with project or member rates, and include project expenses with receipts for cleaner client billing and profitability review.
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