Ukraine starts with a 40-hour statutory workweek; Everhour turns tracked time into reports for utilization reviews.
Measure billable utilization against total capacity and see exactly how many hours you're leaving on the table each period.
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Industry average for agencies: 75–85%
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Utilization rate tells you how much available working time became billable, client-facing, or otherwise chargeable work. For a Ukraine-based employee, the starting denominator is the country's 40-hour statutory workweek, equal to 2,080 annual capacity hours before leave, holidays, sickness, training, internal meetings, or other non-billable time reduce the available base.
The result matters for staffing, pricing, workload planning, and profitability review. A 75% utilization rate means 75 out of every 100 available hours went to billable work. The number does not measure effort, attendance, or productivity by itself. It measures the share of capacity assigned to work that the firm treats as billable under its own operating policy.
Ukraine's Labor Code sets a five-day workweek with two rest days as the default, while a six-day week applies where production or working conditions make a five-day week impractical. Employees receive at least 24 calendar days of annual basic leave for a full working year, and employees under 18 receive 31 calendar days.
Peacetime rules list 11 non-working holiday dates, including 9 fixed public holidays and 2 movable religious non-working days. During martial law, Article 73 holiday rules are suspended, including public holidays, holiday and weekend substitutions, pre-holiday hour reductions, and exclusion of holidays from leave. Public holidays therefore do not automatically reduce available hours unless the employer grants them by policy.
Use this formula: billable hours divided by available hours, multiplied by 100. A consultant in Kyiv with 40 available hours in a week and 30 billable hours has a utilization rate of 75%. If the standard billing rate is ₴900 per hour, those 30 billable hours carry ₴27,000 of billable value.
The same example gives an effective value across all available capacity of ₴675 per available hour, because ₴27,000 divided by 40 available hours equals ₴675. This second figure helps compare pricing, staffing, and write-down decisions. Utilization answers the time-share question; effective value shows how much revenue capacity produced after non-billable time is included.
A calculator is enough for a one-off weekly check, a pricing estimate, or a quick comparison between two staffing plans. Enter billable hours, choose the available-hours denominator, and keep the Ukraine-specific leave and martial law holiday treatment separate from the billable-hours count. That gives a clean percentage without turning a simple check into a full reporting process.
A managed workflow becomes necessary once multiple people, approvals, time off, and billing handoffs affect the number. Everhour Reporting can group tracked time by project, client, member, and date range, then export utilization and profitability views for review. Keep the legal denominator policy outside the report logic, then use approved time data as the source for recurring calculations.
This content is for general information only, may not be fully up to date, and is provided without any warranty or liability.
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Start with available working time, not total calendar time. Ukraine's ordinary full-time baseline is 40 hours per week, or 2,080 annual hours before deductions. Then subtract the leave, holidays, sickness, training, and other non-working time your firm excludes from capacity. During martial law, public holidays do not automatically reduce available hours unless the employer grants them by policy.
Public holidays do not automatically reduce available hours during martial law under the listed facts. The special labor-relations law suspends Article 73 rules on public holidays, holiday and weekend substitutions, pre-holiday reductions, and exclusion of holidays from leave. Reduce the denominator only when the employer grants those dates as time off by policy.
Ukraine does not set a statutory billable-utilization target. Labor rules define working-time and leave inputs that shape the denominator, but the utilization percentage remains a firm-level operating benchmark. A law firm, software agency, consulting team, and support organization can set different targets because the billable model, staffing mix, and non-billable duties differ.
A 60-hour denominator is a special martial law case for employees working on critical infrastructure such as defense or life-support facilities. It is not the ordinary professional-services baseline. For standard utilization planning, use the 40-hour weekly baseline unless the worker category and legal conditions clearly support a different capacity base.
The common mistake is subtracting non-billable internal work from the denominator instead of counting it as available time used for non-billable activity. Training, admin work, sales support, and internal meetings usually stay inside available capacity. Moving them out of the denominator raises the percentage and hides the real staffing cost of non-billable work.
Everhour Reporting turns logged time, budgets, costs, and project data into customizable reports with 45+ columns, grouping, filters, date ranges, and exports in CSV, Excel/XLSX, or PDF. A manager can group time by member, project, client, or billable status, then review utilization alongside profitability without rebuilding the report each week.
Use Everhour Reporting to group approved time by client, project, member, and date range, then export recurring utilization views for billing, staffing, and capacity decisions.
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