IT teams need per-issue hours tied to delivery work. Everhour adds timers and manual entries inside Linear.
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Alejandro Luna0:00:00Kai Nani0:00:00Kai Nani0:00:00Click!
Dave Jung0:00:00Alejandro Luna0:00:00Dave JungThe calculator gives you the number — Everhour takes it from there.
One click and you're timing. Start a timer, add an entry, edit the details. This is exactly how it feels in Everhour.
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IT companies need hours tied to the same delivery objects that organize their work: issues, projects, cycles, assignees, labels, and statuses. A useful record shows which Linear issue produced the work, who did it, the date, the duration, and whether the time belongs in billing, payroll review, cost analysis, or an internal support report.
Use this workflow for implementation tasks, client support, internal infrastructure work, incident follow-up, QA, and maintenance. Keep issue flow as the work structure and attach clock time to the issue that generated each entry. That gives an IT lead or operations manager a time record that connects delivery activity to team load, client billing, and project cost.
A defensible time entry carries the Linear issue, project, date, duration, person, billable flag, and a short note. The issue keeps the work traceable. The project gives reports a rollup. The billable flag separates client-chargeable work from internal maintenance. A note should explain the outcome, such as "configured SSO callback test" or "investigated deployment timeout during release".
Start the timer when the work begins if the task is active and interruptible only for short breaks. Add manual time after the work is done when the entry comes from a meeting, an incident bridge, after-hours maintenance, or a corrected note. Treat every manual entry as a business record: add the date of work, the actual duration, and the issue that caused it.
IT companies often mix delivery work with operational load, so the entry type matters. Client implementation, support escalation, security maintenance, and internal tooling all belong on the right issue and project. A support-heavy week looks different from a feature-delivery week only if people assign time to the work category that caused it. Generic "admin" entries hide the pattern managers need to fix.
Keep estimate points separate from hours. Linear estimate scales, including Exponential, Fibonacci, Linear, and T-Shirt, describe effort or size for the team. Clock time answers a different question: how much labor the issue consumed. Mixing the two creates bad cost reports, especially when one team uses 8 points for a large issue and another uses XL for similar work.
A free one-off tool is enough when you need a quick client note, a one-week audit, or a small cleanup of yesterday's issue work. That record breaks down once several people edit entries across projects, weeks, and billing categories. IT companies need the same entry rules every week, especially when support, delivery, and internal operations share the same people.
Everhour turns Linear issue hours into a managed record with timers, manual entries, approvals, locked periods, reminders, and reports. The workflow keeps time attached to the source issue while approved records feed budget review, invoicing, payroll review, and cost reporting. That matters when an IT company bills client work and still needs internal visibility into non-billable operational time.
This content is for general information only, may not be fully up to date, and is provided without any warranty or liability.
High Performer
G2
Summer 2026
Best Ease Of Use
Capterra
Summer 2026
Rated in the top time trackers across G2, Capterra, and TrustRadius — with consistent praise for ease of use, integrations, and support.
Use the Linear issue as primary work anchor, then attach project, person, date, duration, billable status, and a short note. For IT companies, separate client delivery, support escalation, incident response, maintenance, and internal tooling. The issue gives traceability, while the project and category give finance and operations a reliable rollup.
Use a timer for active work on an issue, especially coding, troubleshooting, QA, or configuration work performed in one sitting. Use manual entry for meetings, incident bridges, after-hours work, or corrected records. Manual time needs a note because the reviewer cannot infer the work context from a running timer.
Estimate points and logged hours answer separate management questions. Linear estimates use effort or size values, with scales such as Exponential, Fibonacci, Linear, and T-Shirt. Hours show the labor actually spent. Cost review, client billing, payroll review, and capacity follow-up need recorded time because points do not identify duration by person and date.
Mark time billable when the work is chargeable under the client agreement, such as implementation, configuration, support response, or approved project work. Keep internal training, sales support, rework outside the contract, and platform maintenance non-billable unless the contract says otherwise. The client agreement controls the billable flag; the issue label is supporting context.
The common failures are orphan entries, vague notes, missing billable status, and using one catchall issue for unrelated support work. These mistakes distort project cost, hide recurring operational load, and make client invoices harder to defend. Clean records tie each entry to the issue that triggered the work and explain the result in plain language.
Everhour Time Tracking adds timers and manual entries inside Linear through the browser extension, so users record hours from the issue they are working on. Those task and project hours feed timesheets, reporting, budgets, invoicing, and payroll review without rebuilding records from a separate spreadsheet.
Everhour timesheet approval lets managers approve, reject, or partially approve submitted time before billing or payroll review. Approved time stays locked for regular members, and admins can use locked periods to protect closed weeks from late edits. That creates a review trail for IT operations.
Track Linear issue hours with Everhour timers and manual entries, then carry approved time into timesheets, reports, budgets, and invoices for cleaner billing and payroll review.
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