{"id":10092,"date":"2020-01-03T18:13:34","date_gmt":"2020-01-03T15:13:34","guid":{"rendered":"https:\/\/everhour.com\/blog\/?p=10092"},"modified":"2023-04-11T17:01:56","modified_gmt":"2023-04-11T14:01:56","slug":"all-you-need-to-know-about-everhour-recent-chrome-extension-issues","status":"publish","type":"post","link":"https:\/\/everhour.com\/blog\/all-you-need-to-know-about-everhour-recent-chrome-extension-issues\/","title":{"rendered":"Recent Chrome Extension Issues Due to Delayed Review by Google"},"content":{"rendered":"\n

Most likely you run into a problem that Everhour integrations partially stopped working and reinstalling the extension does not help. Below, we explain the details and what to do. Please accept our deep apologies.<\/strong><\/p>\n\n\n\n

Problem<\/h2>\n\n\n\n

As you know, Everhour embeds time tracking controls directly into the interface of third-party project management tools such as Asana<\/a>, Trello<\/a>, Basecamp<\/a>, ClickUp<\/a>, GitHub<\/a> etc. This is done by means of our browser extension<\/strong> which works for Chrome, Firefox, Edge, and Opera<\/a>. <\/p>\n\n\n\n

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All above is handled by the Everhour browser extension<\/figcaption><\/figure>\n\n\n\n

Recently, we encountered a problem that we cannot quickly roll out a new version<\/strong> of our Chrome time tracking<\/a> extension to all our customers. <\/p>\n\n\n\n

Without going into much detail, Asana or Trello can apparently change something in their interface (say remove the block where Everhour is supposed to be) that will affect our work. This wasn’t critical before, as most often, it took us no longer than a few hours to fix everything while the client\u2019s work won’t be completely paralyzed during this period. Remember, this is always possible to log time through our website or the browser extension pop-up window by searching any task by name.<\/p>\n\n\n\n

But, Google has changed its policies (or something), and now every time we submit our newer version of the browser extension to the market, they manually review it and this process could take up to 7 business days<\/strong> (instead of a few hours).<\/p>\n\n\n\n

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Pending review for 5 calendar days already<\/figcaption><\/figure>\n\n\n\n

Moreover, as soon as we upload the new version, we can\u2019t do anything until the review finishes. So even if suddenly we need to update the extension again, we have to first wait until the current verification is completed.<\/p>\n\n\n\n

Unfortunately, Google neither provides technical support on the issue nor an explanation why it needs to make a manual review and what we can change to improve. Trying to guess. And we are not alone with the issue (link<\/a>, link<\/a>, link<\/a>).<\/p>\n\n\n\n

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All we have based on Google FAQ<\/a><\/figcaption><\/figure>\n\n\n\n

Solution<\/h2>\n\n\n\n

Because we cannot somehow speed up the review process (although we keep looking for options), we have come up with a temporary solution – you should install the developer version of our browser extension. I.e. not via the Chrome Market but via our website. <\/p>\n\n\n\n

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We described all the steps in detail by the link below:<\/p>\n\n\n\n

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How to install Everhour browser extension bypassing Chrome Web Store<\/a><\/h5>\n<\/div><\/div>\n\n\n\n